Not Able To Mute Zoom

Hello everyone, I am a new member on this forum and I did not find any suitable area to create a thread, so I am posting the thread here. If there is any mistake from my side, please apologize me.

Actually, I am having a problem on my computer that I am not able to mute Zoom. Sometimes its very important to mute Zoom, but I cant. Could someone please help me to solve this? Any kind of help would be greatly appreciated.

Not getting any response, I searched online and came across this particular post. After following the entire article properly, the problem got solved. Now I have no longer any issues with this.

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