Agreed. I am by no means suggesting that capitalism is perfect: it isn’t, and there are definitely financial incentives (and greed) that can skew companies in a negative direction. We all too often see companies and individuals that get greedy and become ruthless. This may be a semantic point, but I see this as primarily a flaw in people, not the system. The system can support both good actors and bad actors.
This is why I think we need to be realistic about the good and bad attributes of the system. For example, I think capitalism has wonderful benefits for rewarding people who work hard. As a small example, I run my own business, I work my arse off, and I am able to comfortably support my family. I do though consider myself to be a generally good person, and ethics are a key part of how I do business: I want to ensure that my clients and myself both derive value from our relationship (not just my own goals) and that this is all underlined with respect.
Capitalism does have a dark side though, and greedy people can also thrive in a capitalist society. This is why I think social services don’t work well if they are driven by profit-motivated companies: greed can invariably get in the way of a social conscience. This is why I do think government acts as a mediation for getting the balance right here, but then we also need to be mindful of the benefits and disadvantages of government too (e.g. governments are slow and bureaucratic).
As you say, and part of why I said this in the show, I think this is all just life. I don’t have another model to capitalism, and I think even if we did, it wouldn’t catch on. Capitalism wasn’t concocted in a lab, it is the natural system that fell out of people’s motivations, so I think we are best to embrace it and always work to ensure it works as humanely as possible.